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FAQ

Frequently Asked Question on India Travel

Is there a list of tours I can choose from? How can I book a tour to India?
It is recommended to all the visitors to browse through eLand Holidays website that has various sections. On the home page itself, you will find various tours and a list of itineraries related to them. To book them you can easily click on the contact us link provided on each and every page for your ease. Fill up the contact form and send us your queries. Our travel expert will revert back to you within next 24 hours with all the necessary details. All the listed tours can be customized according to your needs.

In case the tours in the list don’t fit to my idea of vacation then how can eLand Holidays help me? Can they help me with my holiday itinerary?
Definitely! You need to provide us information about the destinations you would like to include in your itinerary, duration, and number of people traveling along with your choice of hotels. With all this information in our hand, we can design a customized tour especially for you. 24*7 working staff enables us to work as per your needs.

What is the process involved in the payment? Am I required to deposit an advance?
For the services contracted, a minimum deposit of 50% of the total cost is to be paid by you as soon as the itinerary and the total cost have been finalized. After this, we will be authorized to go ahead with the reservations. However, the balance payment is to be done 30 days prior to arrival in India in case of FIT and 45 Days before in case of Group travelers.

Overseas payments can be made using any of the following methods:-

1) By Bank transfer
2) By Online Payment Gateway system through Visa, Master & Diner Club Card.

Domestic payments can be made using any of the following methods:-
1) By Cash / Cheque / Demand Draft
2) By Electronic money transfer (RTGS & NEFT)
3) By Online Payment Gateway system through Visa, Master & Diner Club Credit Card

Is the information I share with eLand Holidays on the net safe?
eLand Holidays Pvt Ltd keep all the correspondence shared by the travelers completely confidential. eLand Holidays Pvt. Ltd. will not sell, trade or disclose to third parties any information derived from the registration for, or use of, any online service (including names and addresses) without the consent of the user or customer (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the user or others). Your profile (name, address, Email ID, Telephone number) will be kept safe with us. We will share it with our suppliers (such as, hotels, transporters etc) for purposes of confirming your registration and providing the service you require.

Where can I apply for an Indian Visa?
Visa is compulsory for India travel. To get latest knowledge about application of Visas you are advised to get in touch with the closest Indian Embassy/ Commission who will acknowledge you with the other formalities required. Please check the List of Indian Embassy.

Is there an option to book only the accommodation as I will be traveling India for professional purposes?

Yes. If you wish to book only accommodation in India in spite of full holiday vacations, then you can click on the ‘Accommodation in India’ section. We have selected the best accommodation packages at different hotels to suit your pocket and taste. In case, the hotel you wish to stay in is not on our list of preferred hotels then you can CONTACT US and we will get back to you with all the relevant details.

Where do I get my currency exchanged into Indian currency?
There are approximately 72 Indian rupees to a pound and 45 to a US Dollar. However, we advise you to check the current exchange rate at www.xe.com. Being a partially controlled currency, rupees are not readily available outside India. All ports of entry in the country have a 24-hours bank exchange counter immediately after customs and immigration. Keep the encashment certificate that are given by hotels / banks when your convert foreign currency into rupees. Rupees so converted, as evidence by the encashment certificates, are deemed to be foreign exchange when paying local bills. (Some hotels and restaurants accept payment only in foreign exchange from tourists). These are also necessary for converting the Rupees into foreign currency when you return.

Cash withdrawals on credit from dispensing machines should not be relied on for funds.

What are the necessary steps to avoid illness in India?
Avoid drinking tap water, taking ice in drinks and milk products. Stick to bottled water (or boiled / UV treated water available at the hotels) and ensure that the seal is opened by you / in your presence. Aerated water (bottled soft drinks) is fine. Eat moderately for the first few days. Allow your system to get used to the changes as Indian cuisines are comparatively spicier.

We recommend you to carry with you a small supply of basic health care medication such as a travel sickness tablets, anti-diarrhea tablets, insect repellent, sun creams and general purpose antibiotic. Although most of these items are available in India, the security provided by brands one is used to, reassuring. We strongly recommend that all travelers are properly insured for the holiday. If you have taken your own travel insurance, please check that it includes repatriation costs.